Policy

Terms for using the runbooks

The limits, permitted use, and responsibility that apply when you adapt Small Crew Runbooks guidance.

Effective July 19, 2026Output: Plain-language termsPrint-friendly

Informational use

The site provides general operational information. It is not legal, compliance, security, financial, or emergency-services advice and does not replace service-specific engineering review.

No guarantee

Systems, vendors, and incident conditions differ. Hoyack does not guarantee that a checklist will prevent outages, recover data, meet a regulatory duty, or produce a particular business outcome.

Your responsibility

You are responsible for validating instructions, preserving backups, protecting credentials and personal data, obtaining approvals, and adapting the material to your service and risk.

Permitted use

You may use and adapt the downloadable templates inside your organization. Do not resell the site, remove attribution from a redistributed template pack, imply Hoyack endorsement, or use the material unlawfully.

Third-party services

Links to Hoyack, email providers, hosts, or other services are governed by their own terms. A link does not guarantee availability or suitability.

Contact

Questions about these terms may be sent to hello@hoyack.com.